Privacy Policy
Introduction
At BFF Creative, we respect your privacy. This Privacy Policy outlines what information we collect, how we use it, and how we protect it.
Information We Collect
Personal Information
When you interact with us, we may collect personal details such as your name, email address, company name, phone number, billing information, and payment details.
Usage Data
We collect data on how you interact with our website and portal, including page visits, session length, browser type, and other analytics to help improve our user experience.
Cookies
We use cookies and similar technologies to enhance your browsing experience and track how our website is used. You can manage your cookie preferences in your browser settings.
How We Use Your Information
Service Delivery
To provide, manage, and improve our creative services and ensure you receive the assets and support you’ve subscribed to.
Communication
To send transactional updates, project notifications, support messages, and — if you opt in — occasional marketing content or newsletters.
Improvement
To understand how our services are used, evaluate performance, and make improvements to our website and offerings.
Compliance
To comply with legal obligations, resolve disputes, and enforce our Terms of Service.
Sharing Your Information
We do not sell your personal information.
We may share your data with trusted service providers (such as payment processors, hosting platforms, or analytics providers) who help us operate our business. These third parties are required to maintain the confidentiality and security of your information.
Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no system is completely secure. We encourage you to use strong passwords and take necessary precautions when using online services.
Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data
Opt out of marketing communications at any time
To exercise any of these rights, email us at support@bffcreative.co.
Changes to This Policy
We may update this Privacy Policy occasionally. If changes are made, we will post them on this page.
Contact Us
If you have questions, concerns, or requests regarding this policy, please contact us at:
trevor@bffcreative.co